How to Buy Tickets for Individual Concerts
513.381.3300 (service charge of up to $3 per ticket applies)
Online (service charge of up to $3 per ticket applies)
Music Hall Box Office, Mon.-Sat. 10 AM - 5 PM or 2 hours prior to performances. Convenient 15 minute curbside parking available on Elm street in front of the Music Hall Box Office. There is no service charge for in person ticket sales.
Flexible Exchange Policy
Can't make the concert? You may exchange your CSO ticket for any other CSO concert or your Pops tickets for any other Pops concert in the same season (excluding special events), or donate your tickets for a tax-deductible receipt. There are no refunds on single ticket (non-subscription) purchases, and a service charge of up to $3 per ticket applies to non-subscription ticket exchanges. Exclusive Subscriber Benefit! Unlimited, free ticket exchanges.
You must request your ticket exchange at least 24 hours prior to the concert you cannot attend because the value of your ticket is void once the concert has passed.
If you exchange for higher-priced tickets, you will be charged for the difference. If you exchange for lower priced tickets, no refund will be issued.
Call the Box Office at 513.381.3300. Our Patron Service Representatives will be happy to locate seats for the concert of your choice from the best available seating at that time. Be sure to have the tickets you wish to exchange in hand.
Void the unused tickets by ripping them in half. Make a copy of both front halves of voided tickets and fax to 513.744.3599. Please include your name, phone number, and a note describing your ticket request.
Convenient 15 minute curbside parking available on Elm Street in front of the Music Hall Box Office or come to the Music Hall Customer Service Center during concert performances.
Send the tickets you wish to exchange with a note describing your ticket request to the Music Hall Box Office, 1241 Elm Street | Cincinnati OH 45202.
There are no refunds on single ticket purchases. All prices, programs and artists subject to change without notice.