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CSO & Pops Box Office at Music Hall
Directions | Parking

ADDRESS: 1241 Elm Street | Cincinnati OH 45202
PHONE: 513.381.3300
HOURS:M-F 10-5 and Sat 10-2
Extended hours on concert nights

Additional office hours are held on concert days.
Weekend hours change seasonally. Please call for details.

Fax: 513.744.3599

Visit our Online Ticket Store for most of your ticketing needs 24/7

(Scroll down for ticket purchasing tips and instructions.)

Riverbend Music Center
and PNC Pavilion at Riverbend

Directions | Parking

ADDRESS: 6295 Kellogg Avenue | Cincinnati OH 45230
PHONE: 513.381.3300*
HOURS: MON—FRI | 11:00 AM - 6:00 PM* SAT 10:00AM - 2:00PM

*Riverbend CSO and Pops concert tickets are available from the CSO & Pops Box Office at Music Hall 513.381.3300, as noted above, or online (service charge of up to $3 per ticket applies). They also are sold through the Riverbend Box Office on concert days, in person from 11 AM to intermission, except Sundays, when the Box Office opens at 1 PM and remains open until intermission. For information, call 513.232.6220.

Riverbend concerts are performed rain or shine.

Visit the Riverbend Contemporary Website
for non-CSO & Pops performances.

How to Buy Tickets for Individual Concerts

By phone
513.381.3300 (service charge of up to $3 per ticket applies)

Online (service charge of up to $3 per ticket applies)

In person
Music Hall Box Office, Mon.-Sat. 10 AM - 5 PM or 2 hours prior to performances. Convenient 15 minute curbside parking available on Elm street in front of the Music Hall Box Office. There is no service charge for in person ticket sales.

Flexible Exchange Policy
Can't make the concert? You may exchange your CSO ticket for any other CSO concert or your Pops tickets for any other Pops concert in the same season (excluding special events), or donate your tickets for a tax-deductible receipt. There are no refunds on single ticket (non-subscription) purchases, and a service charge of up to $3 per ticket applies to non-subscription ticket exchanges. Exclusive Subscriber Benefit! Unlimited, free ticket exchanges.

You must request your ticket exchange at least 24 hours prior to the concert you cannot attend because the value of your ticket is void once the concert has passed.

If you exchange for higher-priced tickets, you will be charged for the difference. If you exchange for lower priced tickets, no refund will be issued. 

By phone
Call the Box Office at 513.381.3300. Our Patron Service Representatives will be happy to locate seats for the concert of your choice from the best available seating at that time. Be sure to have the tickets you wish to exchange in hand.

By fax
Void the unused tickets by ripping them in half. Make a copy of both front halves of voided tickets and fax to 513.744.3599.  Please include your name, phone number, and a note describing your ticket request.

In person
Convenient 15 minute curbside parking available on Elm Street in front of the Music Hall Box Office or come to the Music Hall Customer Service Center during concert performances.

By mail
Send the tickets you wish to exchange with a note describing your ticket request to the Music Hall Box Office, 1241 Elm Street | Cincinnati OH 45202.

There are no refunds on single ticket purchases. All prices, programs and artists subject to change without notice.

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1241 Elm St. Cincinnati, OH 45202
General Information 513.621.1919 Box Office 513.381.3300