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Individual Giving Manager


Company Description: The CSO is a dynamic ensemble of some of the world’s finest musicians. The CSO is the umbrella organization for the Cincinnati Symphony and Cincinnati Pops Orchestras, presenting more than 100+ concerts and events annually. A thriving organization with a growing support base of audiences and contributors, the CSO is the cornerstone of the Cincinnati arts community and an anchor cultural institution in Over-the-Rhine, with additional summer performances at Riverbend Music Center.

The fifth oldest symphony in the United States, the CSO has achieved international critical acclaim and an operating budget that consistently places it among America’s top 10 orchestras. The CSO serves as an ambassador for Greater Cincinnati to the world through national and international tours and an extensive Grammy-winning recording catalog, with over 10 million recordings sold worldwide. At home, the CSO was rated #1 in customer satisfaction and value among all Greater Cincinnati arts and entertainment venues, according to a 2010 independent study conducted by Northern Kentucky University.

Position Summary: Reporting to the Director of Individual Giving and Donor Services, The Individual Giving Manager is responsible for the acquisition, retention and cultivation of annual gifts from individuals in the $1 - $749 range to the Annual Fund campaign. The Individual Giving Manager is also responsible for creating and implementing fundraising strategies to meet budgeted income goals, as well as the appropriate Moves Management strategies to upgrade donors to higher giving levels and planned giving. The Individual Giving Manager will coordinate regular reporting from all segments of the Annual Fund to internal and external leadership.

Job Responsibilities:

* Plan, implement and administer the CSO’s individual giving campaign, including direct mail, telefunding, website, social networking sites and cultivation events to reach financial goals

* Write content and manage the production of fundraising materials, including writing and editing copy for direct mail appeals, brochures, website, mass emails and newsletter articles

* With the Director of Individual Giving and Donor Services and the Special Events Manager, manage various cultivation and recognition events annually, as well as guest artist receptions

* With the Annual Fund Team, coordinate regular Annual Fund status to internal and external leadership

* Maintain a prospect pool of approximately 50 active constituents using moves management to cultivate, solicit and steward them

* Assist with intern and volunteer management to provide the Philanthropy Department administrative support

* Perform prospect research to identify potential contributors and oversee volunteer and intern assistance with prospect research

* Work with the Data Team to manage report and Tessitura upgrade projects

* Work with outside consultants in the design and execution of special campaigns

* Responsible for individual donor budget, ensuring expenses are within budget

* Collaborate with CSO Philanthropy Team to create reports for the Philanthropy Committee

* Provide VIP ticketing assistance to donors and other patrons

* Assist with letter production, mailing and volunteer management for the Major Gifts campaign

* Manage Annual Fund communications through the CSO website and Symphony-Email including the monthly Philanthropy email newsletter

* Manage Philanthropy Team collateral supply inventory; and

* Other duties as assigned.

Qualifications: The ideal candidate must be extremely detail-oriented, have excellent computer, strategic thinking, organizational and communication skills. They must possess the ability to work effectively under pressure and harmoniously with other staff, and observe the highest level of discretion and confidentiality when dealing with donors. This individual also must have outstanding capacities for personal presentation, organization, self motivation, accuracy, follow-through, timeliness, consistency, and the ability to handle a multitude of tasks under deadline pressure.

The candidate also must possess the following qualifications and/or characteristics:

* Three to five years individual fundraising experience, preferably in the nonprofit arts sector

* Excellent written, verbal communication and editing skills

* Ability to work independently, set priorities, multi-task and use independent judgment while keeping Supervisor informed of work activity and issues

* Ability to maintain the strictest of confidence and utmost honesty

* Must interact effectively with all levels of staff, volunteers, donors and prospects

* Extraordinary donor relations skills

* Ability to train and motivate volunteers

* Experience with relational databases such as Tessitura

* Comfortable analyzing statistical reports and manipulating data within a database to generate forms/cards, etc.

* A valued team player and ability to work flexible hours depending special/cultivation events

Additionally: The organization operates as a team and meeting all organizational goals is a goal for all staff members. There are many events requiring evening and weekend work.

The Cincinnati Symphony Orchestra offers a competitive wage and benefits package, including health, dental, vision, life, and parking. Salary is commensurate with experience.

The CSO celebrates diversity! We are an EEO/M/F/D/V Employer.

Please send cover letter, resume and salary requirements to: Human Resources Cincinnati Symphony Orchestra Music Hall

1241 Elm Street Cincinnati, OH 45202 Or via email at: Please put “Individual Giving Manager” in the subject line.

No third party applications will be accepted.

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