Director of Individual Giving and Donor Services
Reporting to the Vice President of Philanthropy, the Director of Individual Giving and Donor Services is responsible for development of a comprehensive donor-centric individual annual fundraising plan to meet budgeted CSO income goals, including strategies and case statement development. The successful candidate will serve as a front-line member of the Philanthropy Team, leading fundraising initiatives and collaborating with senior staff, key volunteers, and Board members to integrate emerging Orchestra priorities into all aspects of cultivating, soliciting and stewarding annual fund donors with the ultimate goal of maximizing financial support. He/She will supervise two manager-level fundraisers: the Individual Giving Manager (focused on gifts below $1,500) and the Leadership Giving Manager (focused on gifts between $1,500 and $10,000) as the Director is responsible for major gifts to the annual fund of $10,000 or more. The Director will also oversee the shared donor services functions for the department.
• Provide leadership and vision in the development and implementation of a comprehensive strategic fundraising program for individuals
• Develop creative strategies for identifying and engaging diverse constituencies critical to the Orchestra
• Play an active role in the process of analyzing fundraising potential, setting objectives and achieving stated goals
• Support individual and leadership giving managers in setting strategies and leading the team in a goal-oriented environment
• Successfully manage an assigned portfolio of 40-50 major gift prospects and donors in an effort to achieve and surpass the major gifts annual fund goal and to satisfy other prioritized needs from management in the form of special projects
• Provide tactical support to philanthropy assistants to ensure seamless and best-in-class donor services
• Serve as primary staff liaison for the Major Gifts Cabinet, a sub-committee of the Philanthropy Committee
• Support volunteer solicitors who work closely with the CSO in developing relationships with and securing gifts from major donors and prospects who have the potential to make major and transformational gifts
• Cultivate additional prospects and donors, growing relationships over time to strengthen their ties to the CSO into targeted divisions and campaigns
• Carefully steward current major donors assigned to portfolio and determine innovative and creative ways to recognize donors for their generosity
• Oversee key donor communications including monthly e-newsletter and annual report in collaboration with the communications department
• Perform other duties as assigned by the Vice President of Philanthropy or President, as needed, that are consistent with development goals
• Carry out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Other duties as assigned
The ideal candidate must be extremely detailed oriented, have excellent computer, strategic thinking, organizational and communication skills; and possess the ability to work effectively under pressure and harmoniously with other staff, and the ability to work independently. Success in the position requires excellence in the following areas:
• Planning/organization – the individual should prioritize and plan work activities, use time efficiently and develop realistic action plans;
• Communication – must display a high level of communication with peers, colleagues, volunteers, donors and prospects;
• Judgment – the individual should display a willingness to make decisions, exhibit sound and accurate judgment and make timely decisions;
• Interpersonal skills – the individual will work cooperatively with others within the philanthropy department and other departments across the Orchestra
• Bachelor’s degree required
• 5-7 years of direct fundraising, preferably with a performing arts organization
• Must have demonstrated ability to successfully build, retain and renew support
• Must be a collaborative team member with known leadership and management skills
The Cincinnati Symphony Orchestra offers a competitive wage and benefits package, including health, dental, vision, life, and parking. Salary is commensurate with experience.
The CSO celebrates diversity! We are proud to be an Equal Opportunity, Minority, Female, Disabled, Veteran Employer.
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Please include “Director of Individual Giving and Donor Services” in the subject line.
No third party applications will be accepted.