Concert Update

Last updated 7.6.2020

Ticket questions? Call us at 513.381.3300 (M-F 10 am-2 pm) or email us at hello@cincinnatisymphony.org.

In compliance with Governor Mike DeWine’s standing mass-gathering restrictions and stay-at-home directives, all CSO and Pops concerts and events through July 4, 2020 were canceled. Details about upcoming performances and events at Music Hall will be announced by July 24, 2020. See below for information about ticket options for canceled concerts and how you can support your Orchestra.

CANCELED:

  • Lollipops: Peter and the Wolf Sensory-Friendly Rehearsal (March 24)
  • Chamber Players: Manny Ax & More (March 27)
  • Manny and Mozart (March 27 & 28)
  • Lollipops: Peter and the Wolf (March 28)
  • Young People’s Concert: Plugged In (March 31)
  • Beethoven 8 + Sō Percussion (April 3 & 4)
  • CSO Night/Light (April 4)
  • CSO Artist-in-Residence Guy Braunstein in Recital (April 16)
  • Rachmaninoff and Prokofiev (April 17 & 18)
  • CSYO Philharmonic Spring Concert (April 18)
  • CSO Proof: Surrealist el Tropical (April 22)
  • Chamber Players: Mendelssohn & Braunstein (April 24)
  • Mendelssohn + Strings (April 25 & 26)
  • CSO/CSYO Side-by-Side Concert (April 28)
  • Converted to a live online talk: Louis on 125: The Luminaries (April 30). Click here to watch the archived live talk.
  • DreamWorks Animation in Concert (May 1, 2 & 3)
  • Mozart’s Paris (May 8 & 9)
  • CSYO Concert Orchestra Spring Concert (May 9)
  • CSO/CCM Diversity Fellows Musical Matinee (May 9)
  • Mahler 3 + Adolphe Premiere (May 16 & 17)
  • Converted to a live virtual event: Red, White and Boom (July 4). Click here to watch the archived online performance.
  • Rescheduled: Bruce Hornsby & the Noisemakers has been rescheduled for February 2, 2021

These cancellations will have a significant financial impact for the Orchestra. We are especially appreciative of our generous supporters who will consider donating their tickets for a tax credit. Throughout our 125-year history, the Cincinnati Symphony Orchestra has navigated challenges and continues to thrive because of the strength of our community. Now, as always, we are grateful for our community’s extraordinary support.

How can you help?

Donate your tickets for a tax credit. Almost a quarter of our audiences so far have chosen to donate their tickets, which helps the Orchestra during this extraordinarily challenging time.

Subscribe. Show your support by ordering your season tickets for the 20/21 season now. During these uncertain times, we've adjusted our policies with you in mind so that you can purchase with confidence. We want you to have the peace of mind you need to still welcome live music and art into your life.  

Donate. To help ensure the CSO’s future, please consider the role music plays in your lives and support your Orchestra with a gift of any amount at cincinnatisymphony.org/donate.

Thank you for your continued support of the CSO and Pops.

What are my ticket options?

Ticket holders to canceled 19/20 Music Hall performances:

Contact the Box Office at 513.381.3300 and let us know what you'd like to do.

Donate your ticket. By donating your tickets, you'll receive a gift receipt for tax purposes, and you will continue to support our ability to share music with the Cincinnati community. If you wish to donate your tickets you do not need to call and we thank you for your donation. We'll email you a tax receipt in July.

Return the value of your tickets for a gift certificate, which can be used at any time.

Hold the value of your tickets "on account" or immediately apply your ticket value to future concerts or season ticket purchases.

Receive a refund of your ticket value.

The deadline to exchange, return, receive a credit or gift certificate was May 31, 2020. Any outstanding tickets from canceled performances will be automatically converted into a donation to the Orchestra and we'll email you a tax receipt for your records in July. If you have any questions or would like to make a change, please reach out to our Box Office at 513.381.3300 or hello@cincinnatisymphony.org.

Bruce Hornsby & the Noisemakers ticket holders:

Tickets for the rescheduled performance on February 2, 2021 will automatically be reissued for the new date and emailed to your address on file by July 31. No change will be made to your originally purchased seats and there is no need to call unless you are unable to attend the rescheduled performance.

If you are unable to attend the rescheduled date, we are happy to exchange your tickets into another 20/21 season concert, donate your tickets for a tax credit, return the ticket value to a gift certificate which can be used at any time or refund your original purchase. Simply call or email us with your preference by June 30.

Red, White & Boom ticket holders: 

Donate your ticket. By donating your tickets, you'll receive a gift receipt for tax purposes and you'll continue to support our ability to share music with the Cincinnati community. If wish to donate your tickets you do not need to call and we thank you for your donation.

Exchange your tickets for the same seats to July 4, 2021.

Return the value of your tickets for a gift certificate which can be used at any time for a future CSO or Pops purchase.

Receive a refund for the value of your tickets. 

Red, White & Boom exchanges and returns can be made until July 31, 2020. After that time, any outstanding tickets will be converted automatically into a donation to the Orchestra and a gift receipt will be emailed to you in August.

For questions or other ticketing needs, email us at hello@cincinnatisymphony.org or call the Box Office at 513.381.3300 (M-F 10-2). 

The Music Hall Box Office/Foyer are currently closed to in-person transactions until further notice, but our representatives are happy to personally assist you by phone or online.

Louis Langrée, the CSO and May Festival perform

Let the music play

The CSO is committed to keeping the music playing. Visit our Let the Music Play website for many ways to bring the Orchestra into your home, including activities and educational resources for at-home learners.

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