Health and Safety Update: CSO and Pops concerts canceled through July 4, 2020

Last updated 5.28.2020

Ticket questions? Call us at 513.381.3300 (M-F 10 am-2 pm) or email us at hello@cincinnatisymphony.org.

In compliance with Governor Mike DeWine’s standing mass-gathering restrictions and his recent directive to stay at home, and in an effort to protect audiences, musicians, employees and the community from the spread of COVID-19, all remaining CSO and Pops concerts and events through July 4, 2020 are canceled, including the CSO’s collaboration with the May Festival and the Red, White and Boom concert at Riverbend. The Pops will present a free virtual celebration in place of this annual concert incorporating musical performances streamed live. Details will be announced at a later date. 

CANCELED:

  • Lollipops: Peter and the Wolf Sensory-Friendly Rehearsal (March 24)
  • Chamber Players: Manny Ax & More (March 27)
  • Manny and Mozart (March 27 & 28)
  • Lollipops: Peter and the Wolf (March 28)
  • Young People’s Concert: Plugged In (March 31)
  • Beethoven 8 + Sō Percussion (April 3 & 4)
  • CSO Night/Light (April 4)
  • CSO Artist-in-Residence Guy Braunstein in Recital (April 16)
  • Rachmaninoff and Prokofiev (April 17 & 18)
  • CSYO Philharmonic Spring Concert (April 18)
  • CSO Proof: Surrealist el Tropical (April 22)
  • Chamber Players: Mendelssohn & Braunstein (April 24)
  • Mendelssohn + Strings (April 25 & 26)
  • CSO/CSYO Side-by-Side Concert (April 28)
  • Converted to a live online talk: Louis on 125: The Luminaries (April 30)
  • DreamWorks Animation in Concert (May 1, 2 & 3)
  • Mozart’s Paris (May 8 & 9)
  • CSYO Concert Orchestra Spring Concert (May 9)
  • CSO/CCM Diversity Fellows Musical Matinee (May 9)
  • Mahler 3 + Adolphe Premiere (May 16 & 17)
  • Red, White and Boom (July 4): The Pops will present a free virtual celebration in place of this annual concert incorporating musical performances streamed live. Details will be announced at a later date. 
  • Rescheduled: Bruce Hornsby & the Noisemakers has been rescheduled for February 2, 2020

These cancellations will have a significant financial impact for the Orchestra. We are especially appreciative of our generous supporters who will consider donating their tickets for a tax credit. Throughout our 125-year history, the Cincinnati Symphony Orchestra has navigated challenges and continues to thrive because of the strength of our community. Now, as always, we are grateful for our community’s extraordinary support.

How can you help?

Donate your tickets for a tax credit. Almost a quarter of our audiences so far have chosen to donate their tickets, which helps the Orchestra during this extraordinarily challenging time.

Subscribe. Show your support by ordering your season tickets for the 20/21 season now. We look forward to seeing you back in Music Hall when we can all be together again. You can apply the value of your tickets for canceled performances to season tickets or single tickets to any performance next season.

Donate. To help ensure the CSO’s future, please consider the role music plays in your lives and support your Orchestra with a gift of any amount at cincinnatisymphony.org/donate.

Thank you for your continued support of the CSO and Pops.

 

What are my ticket options?

Contact the Box Office at 513.381.3300 and let us know what you'd like to do.

Donate your ticket. By donating your tickets, you'll receive a gift receipt for tax purposes, and you will continue to support our ability to share music with the Cincinnati community.

Return the value of your tickets for a gift certificate, which can be used at any time.

Hold the value of your tickets "on account" or immediately apply your ticket value to future concerts.

Receive a refund of your ticket value.

Please let us know by May 31, 2020, if you would like to request one of the above options for gift certificates, exchanges or credits. After that time, any outstanding tickets from canceled performances will be automatically converted into a donation to the Orchestra and we'll send you a tax receipt in July for your records.

Bruce Hornsby & the Noisemakers ticket holders:

Tickets for the rescheduled performance on February 2, 2021 will automatically be reissued for the new date and emailed to your address on file by July 31. No change will be made to your originally purchased seats and there is no need to call unless you are unable to attend the rescheduled performance.

If you are unable to attend the rescheduled date, we are happy to exchange your tickets into another 20/21 season concert, donate your tickets for a tax credit, return the ticket value to a gift certificate which can be used at any time or refund your original purchase. Simply complete this Google Form, call, or email us with your preference by June 30.

Red, White & Boom ticket holders: 

Donate your ticket. By donating your tickets, you'll receive a gift receipt for tax purposes and you'll continue to support our ability to share music with the Cincinnati community.

Exchange your tickets for the same seats to July 4, 2021.

Return the value of your tickets for a gift certificate which can be used at any time for a future CSO or Pops purchase.

Receive a refund for the value of your tickets. 

Red, White & Boom exchanges and returns can be made until July 31, 2020. After that time, any outstanding tickets will be converted automatically into a donation to the Orchestra and a gift receipt will be emailed to you in August.

For questions or other ticketing needs, email us at hello@cincinnatisymphony.org or call the Box Office at 513.381.3300 (M-F 10-2). 

The Music Hall Box Office/Foyer are currently closed to in-person transactions until further notice, but our representatives are happy to personally assist you by phone or online.

Louis Langrée, the CSO and May Festival perform

Let the music play

The CSO is committed to keeping the music playing. Visit our Let the Music Play website for many ways to bring the Orchestra into your home, including activities and educational resources for at-home learners.

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