Box Office

CSO & Pops at Music Hall

Summer Box Office Hours:
MON-THU 10 am-5 pm; FRI 10 am-1 pm*
*the Music Hall Box Office will close at 1 pm on Tuesday, July 12 for staff professional development.

Concert Season Box Office Hours:
MON-FRI 10 am-5 pm; SAT 10 am-2 pm with extended hours on performance days

1241 Elm Street | Cincinnati OH 45202
Located in the south entrance of Music Hall on Elm Street; free 10-minute parking is available in front of Music Hall.

Phone: 513.381.3300
Email: [email protected]

To purchase tickets by phone:

To purchase tickets in person:
Convenient 10-minute curbside parking is available on Elm Street in front of Music Hall. There are no service charges for single tickets purchased in person.

Ticket Fees & Delivery:
Tickets purchased online or by phone are subject to a $4/ticket service fee for mail delivery and a $5/ticket service fee to hold tickets at Will Call. Tickets can always be delivered electronically free of charge.

All performances at Music Hall are subject to a 3.5% facility fee for ongoing maintenance of historic Music Hall.

NEW: Mobile ticketing is now available! Regardless of delivery method, all purchased tickets will be immediately available in your online account at Ticket holders can either pull them up on a mobile device or print them off at home.

Note: you must have an online account to access your mobile tickets. If you do not already have an online account, please create one at It will take 1-2 business days for your new online account to be linked with our ticketing system.

To reduce physical contact between audiences and staff, we are currently asking ticket holders to use Mobile Ticketing (Will Call and Mail are still available upon request).

We recommend arriving 45 minutes before the start of the performance if you need to purchase or pick up tickets at Will Call. To make your experience as quick and seamless as possible, we encourage purchasing in advance and choosing to have your tickets either delivered electronically or mailed prior to the performance.

Need to exchange your tickets?
Subscribers, visit your account for quick and easy exchanges online. Watch our helpful video tutorial if you need additional guidance.
All other ticket holders: call the Box Office at 513.381.3300 for information on exchanges ($3/ticket exchange fee applies).

Ticket Donations:
Please consider donating your unusable tickets back to the CSO. By donating your tickets, you'll receive a gift receipt for tax purposes and you will continue to support our ability to share music with the Cincinnati community.

COVID-19: We are committed to the health, safety and peace of mind of our audiences. Please review our current safety protocols and if you are experiencing COVID-19 symptoms, have been exposed to someone with COVID-19 or feel uncomfortable attending, please stay home and contact our Box Office for ticket options. We are happy to provide a solution that works best for you, including the option to exchange, donate or return your tickets. NOTE: We are not able to offer exchanges or refunds on past performances.

Ticketholders from 2020/21 or 2021/22 season concerts that held tickets to cancelled performances or chose not to attend during the pandemic, had the option of donating their tickets back to the Orchestra for a tax credit or returning for a gift certificate, account credit or full refund. NOTE: Any unused account credits will expire after AUG 31, 2022 and will be considered a donation to the Orchestra. 

CSO & Pops Ticketing Terms & Conditions

Privacy Policy


Riverbend Music Center

Visit the Riverbend website for non-CSO & Pops performances.

Box Office Hours:
MON/WED/FRI 11 am-3 pm

6295 Kellogg Avenue | Cincinnati OH 45230

*Riverbend CSO and Pops concert tickets are available from the CSO & Pops Box Office at Music Hall 513.381.3300, as noted above, or online (service charge of up to $5 per ticket applies). 

Riverbend concerts are performed rain or shine.

Music for All: Ticket Pricing

We believe that great music is for everyone, regardless of your budget. We offer a variety of price points and ways to experience your Orchestra.

Click below for information on discounts for students, groups, first-time attendees, active military and more.